Please allow up to 2 business days for help desk responses.

IPCs U.S. offices will be closed Thursday November 26th and Friday November 27th in observance of the Thanksgiving holiday.
Help requests received over the holiday weekend will be addressed once we are back in the office the following week.

**Remote Proctoring Users**

There is an AWS outage causing severe slowdown of the Respondus Lockdown Browser and Monitor in the Eastern US. For more information and updates on this issue please see here: Respondus Monitor Service Notice